No one expects you to know everything. None of us truly “know it all,” so why do we, as managers, think we have to?
Our people need us to be transparent, truthful, sincere, understanding, and empathetic; it builds trust. When managers pretend to know they have it all under control, we lose the very credibility we’re striving to obtain.
When you don’t know something, remove the mask and just ask. Ask your team, your vendors, your boss.
I hope the one thing that changes after this crisis is that we do away with the old school management BS. We don’t need more insecure pretenders. Cut through the noise with humility and your team will get further along, faster.
One day at a time,